Client care
International Shipping
Effective September 5, 2026
HEYWATCHES provides complimentary worldwide shipping for every confirmed order. The information below explains order preparation, tracking, customs, and delivery.
Free worldwide shipping
Standard shipping is free to supported destinations worldwide. If a carrier cannot deliver to your address, we will contact you before the order is dispatched.
Processing and tracking
Orders are prepared after payment has been verified. Once your order is dispatched, tracking details will be sent by email or WhatsApp. Delivery estimates vary by destination, carrier, and customs processing.
Customs and import charges
Complimentary shipping covers the carrier charge. Import duties, taxes, and customs fees may still be charged by the destination country and are the recipient's responsibility unless we state otherwise before purchase.
Delivery support
A signature may be required on delivery. Please provide an accurate shipping address and inspect the package when it arrives. For assistance, email Info@heywatches.com or contact us on WhatsApp at +45 50 28 09 75.
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